2026 Kia Sportage Plug-In Hybrid for Sale in Huntsville, AL

2026 Kia Sportage Plug-In Hybrid AWD


2026 Kia Sportage Plug-In Hybrid

Starting at $40,490.00

0% APR
48
Months

KFA Low APR Finance (2026 Kia Sportage Plug-In Hybrid AWD)
Expires 07/06/2026

48 monthly payments of $21.00 for each $1,000 borrowed.

Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Comfort
  • Technology
  • Exterior
  • Mechanical
  • Interior

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection, intersection/junction turn
Lane keeping assist
Check rear seat reminder
Automatic emergency braking rear, front pedestrian, rear pedestrian, front, intersection/junction turn
Vehicle exit safety system
Rear pre-collision warning system pedestrian detection
Child safety door locks
Child seat anchors LATCH system
Impact sensor door unlock, alert system
Camera system rearview
Parking sensors rear
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front, rear
Front airbags dual
Side curtain airbags front, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Comfort

Comfort Features

Center console trim leatherette, simulated wood
Shift knob trim simulated alloy
Steering wheel trim leather
Interior accents metallic-tone
Armrests rear folding, rear center with cupholders
Floor material carpet
Door sill trim scuff plate
Door trim leatherette

Convenience Features

Memorized settings liftgate
Wireless charging station front
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C rear, 12V cargo area, 12V front
Power steering electric, variable/speed-proportional
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 2
Reading lights front, rear
Cargo area light
Multi-function remote panic alarm, proximity entry system, trunk release
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, paddle shifter, voice control
Rearview mirror manual day/night
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Remote engine start/cabin preconditioning
Center console front console with armrest and storage
Storage in floor, front seatback, dual level cargo area, cargo tie-down anchors and hooks, door pockets, accessory hook
Ambient lighting color-adjustable

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Humidity/dewpoint sensors
Air filtration

Technology

Instrumentation

Warnings and reminders low battery, low oil pressure, coolant temperature warning, low oil level, low fuel level, low washer fluid, maintenance due
Customizable instrument cluster
Instrument cluster screen size 12.3 in.
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Antenna type diversity, mast
Watts 160
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation, engine start/cabin preconditioning, phone as a key, security event/collision alert, EV battery charging control
Driver assistance app roadside assistance
Smart device app compatibility Kia Connect
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search, Amazon Alexa
Infotainment screen size 12.3 in.
Smartphone integration wireless Apple CarPlay, wireless Android Auto
Infotainment Kia Connect

Exterior

Roof

Moonroof / Sunroof tilt/slide, power panoramic, power sunshade, one-touch open/close, anti-trapping
Roof rails black

Lights

Daytime running lights LED
Taillights LED
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off
Exterior entry lights approach lamps

Exterior Features

Exhaust hidden
Rear trunk/liftgate sensor-activated, liftgate, power operated
Front bumper color black accents, body-color
Mirror color black
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black
Fender lip moldings black
Headlight bezel color black
Window trim black
Rear bumper color black
Rocker panel color black

Tires and Rims

Tire type all season
Tire Pressure Monitoring System
Wheels painted aluminum alloy
Spare tire kit tire sealant, inflator kit

Windows

Rear wiper intermittent, with washer
Liftgate window fixed
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Laminated glass acoustic windshield

Mechanical

Engine

Electric charge cord 120 volt
Auto start/stop
Electric motor battery type lithium polymer
Electric motor charging time (240V) 2 hours
EV battery capacity 13.8 kWh
Electric motor charger connector SAE J1772
Hybrid Gas Engine HP@RPM 5500
Hybrid gas Engine Torque@RPM 1500
Electric Motor HP 90
Electric Motor Power Output (Kilowatts) 67
Hybrid Gas Engine HP 177
Hybrid Gas Engine Torque 195
Electric Motor Torque 224
Alternator 130 amps
Battery saver
Battery maintenance-free

Drivetrain

Drive mode selector
Axle ratio 3.37
4WD type full time
Locking differential center

Stability and Traction

Off-road driving assist hill descent
Stability control
Traction control
Hill holder control
Trailer stability control

Hybrid

Electric motor miles per charge 34
Starter type motor/generator

Brakes

Rear brake type disc
Rear brake diameter 11.8
Front brake diameter 12.8
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Interior

Steering

Turns lock-to-lock 2.4
Steering ratio 13.73

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining
Upholstery accents perforated

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front, rear
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 39.6 in
Head Room (rear) 39.1 in
Hip Room (front) 54.8 in
Hip Room (rear) 53.4 in
Shoulder Room (front) 57.5 in
Shoulder Room (rear) 55.6 in
Leg Room (front) 41.4 in
Leg Room (rear) 39.5 in
Seating Rows 2

Measurements of Size & Shape

Length 184.4 in
Width 73.4 in
Width (without mirrors) 73.4 in
Height 66.9 in
Wheelbase 108.5 in
Ground Clearance 8.3 in
Angle of Approach 18.9 degrees
Angle of Departure 26.9 degrees
Track Width (front) 63.6 in
Track Width (rear) 63.9 in
Break-over Angle 17.7 degrees

Measurements of Weight

Gross Vehicle Weight Rating 5379 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 4215 lbs
Max Towing Capacity 2000 lbs

Truck Specifications

Max Payload 1164 lbs

Interior Dimensions

Cargo Volume 34.5 cu ft
Cargo Volume (rear seats down) 65.5 cu ft

Performance Specifications

Turning Circle 38.6 ft

Fuel Tanks

Fuel Capacity 11.1 Gallons

Wheels and Tires

Front Tire Type 235/55R19
Front Wheel Diameter 19.0 x 7.5 in
Rear Tire Type 235/55R19
Rear Wheel Diameter 19.0 x 7.5 in

Green Score

EPA Green Score ( ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Electricity
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
10
1
10
10

EPA Green Score ( ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
9
1
9
10

Crash-Test Ratings

2026 KIA SPORTAGE PHEV SUV PHEV AWD

Overall
N/A
Front Crash Overall
N/A
Front Crash Driver
N/A
Front Crash Passenger
N/A
Side Crash Overall
N/A
Side Barrier Overall
N/A
Side Barrier Driver
N/A
Side Barrier Passenger
N/A
Side Pole Driver
N/A
Side Combined Front
N/A
Side Combined Rear
N/A
Rollover
N/A

Awards

Award
Best SUVs for Families: Finalist (2026 Model)
- US News

Award
Best SUVs for the Money (2026 Model)
- US News

Award
SUV of the Year: Contender (2026 Model)
- Motor Trend

Dealership Information

Current Inventory

There are currently no 2026 Kia Sportage Plug-In Hybrid AWD X-Line 4dr SUV for Sale in inventory

Disclaimer

*At University Kia, we are committed to transparent pricing. The advertised University Kia Price is the total price for the vehicle and includes our $799.00 documentation fee. The University Kia Price excludes only government-mandated taxes, title, registration, and license fees.


While every effort is made to ensure the accuracy of the information on this site, errors can occur. All offers are with approved credit; actual terms and rates may vary based on creditworthiness. Monthly payments provided on this site are estimates only and do not constitute a financing offer. All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices and manufacturer incentives shown above are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice.


EPA mileage estimates are based on the most current model year information available, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.


While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.

Testimonials

Daija Smoot
Daija Smoot
GOOGLE
6-15-2026
Full Star Full Star Full Star Full Star Full Star

I had a great experience at Kia and want to thank Ayanna, my Service Advisor, and Sharon, the Assistant Manager, for all of their help. They kept me informed, answered my questions, and made sure everything was taken care of throughout the process. Their professionalism and customer service were outstanding, and they made a stressful situation much easier. I highly recommend Ayanna, Sharon, and the entire Kia staff. Thank you all for your help and support!

Charles Plater
Charles Plater
GOOGLE
6-15-2026
Full Star Full Star Full Star Full Star Full Star

Our Sales Rep Wade Caldwell was very helpful. Thank You for your help. He helped us trade in a older vehicle and lease a Kia Sportage within our budget. Thank you again for your help.

Malachi Jones
Malachi Jones
GOOGLE
6-15-2026
Full Star Full Star Full Star Full Star Full Star

I would like to Welcome Ayanna Harville to University Kia. Stop by and See our Very Own Experienced Advisor♥️♥️♥️💙 YAN IS THE BEST

Potatoe Soup
Potatoe Soup
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

Go to University Kia and see Ayanna “Yan” in the service department….. You will be happy you did.

Chris Fin
Chris Fin
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

University Kia Just Got the #1 Service Advisor…. Send Yan Harville the very Best …. We Love ❤️ and Miss You

Bread Jones
Bread Jones
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna Age Harville did an amazing job assisting me during my service appointment go see her at UNIVERSITY KIA

Redburger Bun
Redburger Bun
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

Yan Age Harville has ARRIVED AT UNIVERSITY KIA GO SEE HER AND THE BEST SERVICE DEPARTMENT KIA HAS IN THE STATE OF ALABAMA ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Shelly Moore
Shelly Moore
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

Drove to Huntsville just to service with my Lady Yan Harville. University is my new service department. I will be back … Blessings to you Yan

Jeffery Adams
Jeffery Adams
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

I can’t say enough about how I miss you . Ms. Yan was my advisor for over 3 years. I will be coming to Huntsville for service. She truly cares about her customers. Top service

Hkdks E
Hkdks E
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

I met Yan Harville at Julio Jones and she has serviced 3 Kia’s for my family. She is THE BEST SEE YOU SOON IN HUNTSVILLE ❤️

Jim Nixon
Jim Nixon
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Full Star

Great place to shop for a vehicle.

Darius Stallworth
Darius Stallworth
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna provides great service.

Anthony Haydon
Anthony Haydon
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star

Go see Ayanna in the service department! She is amazing, friendly, professional, and always keeps you informed. She made the entire service experience easy and stress-free. Outstanding customer service!

Anthony Smith
Anthony Smith
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star

Five stars for Ayanna in the service department! She was attentive, helpful, and made sure everything was handled quickly and efficiently. Her communication was excellent, and she made the whole experience much easier than expected. If you're bringing your vehicle in for service, I highly recommend working with Ayanna .

Evans Christen
Evans Christen
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star

Had a great experience with Ayanna in the service department. She was super helpful, kept me updated, and made the whole process easy. It's not often you get customer service this good. Definitely ask for Ayanna if you need service!

Jonathan Hughes
Jonathan Hughes
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature.

Ross OMalley
Ross OMalley
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Had two separate engine issues with my son’s 2014 Optima and my personal 2013 Optima SXL. Was assigned a service tech that wasn’t really making a whole lot of sense and that’s when Ayanna Age- Harville (aka Yan) stepped in and handled both issues! She was AMAZING throughout the whole process of KIA replacing both engines! She kept me updated every step of the way! She loves her customers and truly cares about them. Now don’t go acting like a fool though bc she ain’t bout that drama. Best service rep I have dealt with by far!!! Go see her!

Darnell Williams
Darnell Williams
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature.

jayla johnson
jayla johnson
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Fast, friendly, and incredibly skilled. Ayanna handled my car issue like it was nothing. Highly recommend her to anyone who wants dependable service.

Ryan Wells
Ryan Wells
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna in the service department is truly a lifesaver. I came in stressed about my car, and she treated me with so much patience and kindness. She explained everything clearly, kept me updated, and made the whole experience feel easy. You can tell she genuinely cares about people, not just cars. I’ll always ask for her from now on.

Rashad Bolden
Rashad Bolden
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

I had the best experience at Kia thanks to Ayanna in the service department. From the moment I walked in, she made me feel taken care of. She listened, understood my concerns, and handled everything quickly and professionally.

Willy Davis
Willy Davis
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Huge shoutout to Ayanna in the service department ! She’s fast, friendly, and knows exactly what she’s doing. She made the whole service process smooth and stress‑free. If you’re going to Kia for anything, ask for her. You’ll be glad you did.

Chris Sherrod
Chris Sherrod
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Mrs Ayanna is hands down the BEST service advisor! She will have you in and out! She is very efficient with her work! Keeps her customers updated on their vehicles while they are back in the shop! No complaints this way!

Felicia Wiles
Felicia Wiles
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna is the best at what she does, I only wanted her to be my service advisor. She made me feel like family every time I came in, shes one of a kind. All I have to say is huntsville you better be good to her

Gary Allen
Gary Allen
GOOGLE
6-10-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna Harville is the best service advisor i have ever delt with at a dealership, she will take care of everything and treat you like family

Raina Alverez
Raina Alverez
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I had a great experience with Ayanna Age-Harville as my service advisor. She was professional, helpful, and made the entire process smooth and stress-free. I would definitely return and recommend her to others for service needs.

Sketto Williams
Sketto Williams
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I had an excellent experience with Ayanna Age my service advisor. She was attentive, professional, and made everything easy from start to finish. I truly appreciated her great customer service and support throughout the process.

Kendrika Taylor
Kendrika Taylor
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna - Age Harville Ms Yan if I could give her all the stars in the sky I would she’s such a delight..She helped me in Tuscaloosa @ Julio Jones Kia I hated to see her leave she became family to me that same day to have her on yall team is a blessing because she really loves what she does and it’s done from the heart .. We miss you here Yan Yan 🫶🏾🥰

Venessa Welch
Venessa Welch
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

My experience wasn't at this KIA dealership it was where I met AYANA with another KIA dealership and when I met her she immediately took to me as if we've known each other for years and we bonded whenever my car KIA FORTE needed any services she made sure I got the call to remind me plus she took care of me as a customer would want to be treated with a smile a wonderful personality and good conversation I want everyone to know that AYANA is the best!!

Kay Davis
Kay Davis
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I had a very good experience with Ayanna Age-Harville as my service advisor. She was friendly, professional, and made sure everything was handled efficiently from beginning to end. The process was seamless and easy, with no stress at all.

JaMyia Stines
JaMyia Stines
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I had a really positive experience with Ayanna Age-Harville as my service advisor. She was courteous, professional, and made sure everything was taken care of without any stress or confusion. The entire process was quick, smooth, and well managed.

Princess D
Princess D
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

Ayanna Harville took great care of my needs with her positive attitude and welcoming spirit i really did feel heard

Kailah Cooper
Kailah Cooper
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I literally follow Ayanna to whichever Kia she goes to. She always make sure that her customers leave happy!! I'm always going to give her 10000000000 stars!!! Tell her that I sent you!

Lisa Gragg
Lisa Gragg
GOOGLE
6-8-2026
Full Star Full Star Full Star Full Star Full Star
Theodore Walton
Theodore Walton
GOOGLE
6-6-2026
Full Star Full Star Full Star Full Star Full Star

Penelope Morris was a great help

Carlie Villa
Carlie Villa
GOOGLE
6-6-2026
Full Star Full Star Full Star Full Star Full Star

The salesman Anthony Sexton is amazing! Also the guy with the fantastic Puerto Rican haircut in finance was truly a pleasure to work with!

John Wall
John Wall
GOOGLE
6-6-2026
Full Star Full Star Full Star Full Star Full Star

Penelope give great service, 10 out of 10 recommendation!

Chasity Gardner
Chasity Gardner
GOOGLE
6-5-2026
Full Star Full Star Full Star Full Star Full Star

The dealership was very kind and the staff was very knowledgeable and professional and kept me informed of everything that was going on while my car was getting serviced!

Patricia H
Patricia H
GOOGLE
6-5-2026
Full Star Full Star Full Star Full Star Full Star

Highly recommend Kia for an amazing car salesman team for my adult son whom we were approved same day.

Theodore Holcomb
Theodore Holcomb
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

I had to take my Kia Soul to the Kia dealership here in Huntsville, Sharon was my service advisor and she did a great job of taking care of all my issues with the car.I didn't buy this car from the Kia dealership but she went out of her way to take care of my recall , she kept me updated on what was going on while my car was there and she was a able to get me a loaner car till my car was fixed.If you are having any issues with your kia take it to the dealership here in Huntsville and ask for Sharon and she will do everything she can to help you out

Jane Allen
Jane Allen
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

I came in with a set price in mind and said what can you do for me? Faith (what a lovely name for a lovely lady) was a bright and refreshing and ready to help. I gave her a little faith and she really did her thing to get me EXACTLY what I asked for! So go on down and be sure to speak with Faith she will get you right!

armani jackson
armani jackson
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

Very helpful and precise!

Aliii
Aliii
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

great customer service and super helpful!

Jay B
Jay B
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

Anthony was a great service advisor!

Bri Cook
Bri Cook
GOOGLE
6-3-2026
Full Star Full Star Full Star Full Star Full Star

⭐⭐⭐⭐⭐ I had an amazing experience at University Kia! From start to finish, the service was exceptional. Ayanna “Yan” was incredibly thorough, relatable, knowledgeable, and professional throughout the entire process. She took the time to answer all of my questions, concerns and explained the process to make sure I felt comfortable and informed every step of the way. Her attention to detail, patience, and genuine commitment to customer satisfaction truly sets her apart. If you’re looking for outstanding customer service, I highly recommend asking for Yan at University Kia. Thank you for going above and beyond Ayanna!

Tei Lane
Tei Lane
GOOGLE
6-3-2026
Full Star Full Star Full Star Full Star Full Star

I had an outstanding experience with the service department. Ayanna, Ant F., and Ernesto were professional, friendly, and kept me informed throughout the entire process. They took the time to explain the work that needed to be done, answered all of my questions, and completed the service in a timely manner. I appreciated their attention to detail and commitment to customer satisfaction. My vehicle was returned clean and running great. It's refreshing to receive such excellent customer service, and I will definitely return for future maintenance and repairs. Highly recommended!" 10/10 across the board!!!!!!!!!

Crystal H
Crystal H
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star
Michael
Michael
GOOGLE
6-10-2026
Full Star Empty Star Empty Star Empty Star Empty Star

High pressure old school sales tactics. They just start driving away with you in the car!

That Girl
That Girl
GOOGLE
6-9-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I initially had a positive experience with University Kia when I brought in my 2018 Honda Odyssey for a check engine light diagnosis through my Assurant extended warranty. My service advisor, Anthony, was friendly and helpful during the intake process. The dealership even assisted us in obtaining a rental vehicle through Enterprise when we encountered issues, and I appreciated that effort. Unfortunately, my experience took a dramatic turn on the day I attempted to have my vehicle transferred to a Honda dealership after being informed that the repair was actually covered under Honda’s warranty rather than my extended warranty. Anthony informed me that Honda would need to handle the repair, which I completely understood and immediately began coordinating. The problem arose when University Kia refused to release my vehicle due to what they claimed was an unresolved Enterprise rental issue. After contacting Enterprise myself, I confirmed that the rental was being billed directly to my debit card, and I immediately relayed that information back to the dealership. I was repeatedly told it would take “just five more minutes” to send me my invoice so the vehicle could be released. As time passed, the situation became increasingly frustrating. The Honda dealership was ready to pick up my vehicle and potentially complete the repair that same day, but University Kia continued to delay the release. Multiple follow-up calls resulted in either being hung up on or having my calls declined. The only way I was able to reach someone was by calling anonymously. What concerns me most is the lack of communication and professionalism. Despite providing proof that the rental vehicle was my responsibility and not University Kia’s financial obligation, I was still unable to get a clear explanation or timely resolution. I ultimately had to escalate the matter, request management involvement, and send a detailed complaint to the service manager. While the initial customer service was pleasant, the way this situation was handled on the day of vehicle release was extremely disappointing. Better communication, accountability, and customer service could have prevented hours of unnecessary stress and frustration. Based on my experience, I cannot recommend this service department.

Hailey M.
YELP
6-8-2026
Full Star Empty Star Empty Star Empty Star Empty Star
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