2025 Kia Sorento Lease in Huntsville, AL
The 2025 Kia Sorento is shown above (left) with available features.
Are you curious about the 2025 Kia Sorento? The midsize SUV has several interesting features, but its safety technologies make it a viable candidate in the market. If this is your first time pursuing this vehicle class and brand, we recommend leasing it. But what does that mean? We’ll answer this question and more in the University Kia Huntsville article below.
Driver-Assist Technology
The city of Huntsville is a lively place, and the 2025 Sorento is excellent when you wish to navigate an urban environment. Thanks to features like the standard Forward Collision-Avoidance Assist with Pedestrian, Cyclist, & Junction Turning Detection¹, the SUV will be able to identify vehicles and people in front of it and engage the braking system autonomously to reduce the risk of an accident. As you’re commuting to work, the available Blind-Spot Collision-Avoidance Assist-Parallel Exit² will activate if motorists are approaching the adjacent and back sides of the Sorento. Additionally, the standard Lane Departure Warning³ supplements the previous feature by letting you know when you’re about to cross over the lines in the road. To ensure you stay in the designated area, the standard Lane Keeping Assist⁴ uses torque to help you remain centered on the path.
Performance
Before we move onto how to lease the 2025 Kia Sorento, let’s see talk about its specs. The strength behind the SUV depends on the trim level. The LX and S versions flex a 2.5L 4-cylinder engine that kicks out 191 horsepower and 181 lb.-ft. of torque. Plus, you can use a 2,000-lb. towing limit⁴. Leasing the EX or higher will allow you sport a turbocharged 2.5L 4-cylinder powertrain that unleashes 281 horsepower and 311 lb.-ft. of torque. Upper iterations also have a 3,500-lb. maximum towing capacity⁵. You’ll also be able to choose between standard FWD and available AWD. Each drivetrain is reliable, but you should pick the one that best fits your needs. If you’re going to be testing your limits against inclement weather along Highway 231 someday, we recommend the available AWD system. Drivers who are more into efficiency should pursue an LX trim level and utilize a 23/31/26 MPG city/hwy/combined⁶ to their advantage.
Leasing
Do you want to provide a vehicle for a student attending college in the area? Leasing the Kia Sorento would be an excellent start. By acquiring this model through this program, you’ll be borrowing it for a duration set by lease servicer. To sign up, you’re required to accept terms and conditions. The particulars of this agreement vary. For example, you could select a contract that lasts between two and four years. Additionally, you’ll need to agree to mileage stipulations. When these limitations aren’t what you were looking for, we’ll help you negotiate with the company hosting your contract to see if we can get terms that work for you. Once you’ve met the contractual obligations, we’ll give you the keys and you’ll be ready to take your friends to a game at Milton Frank Stadium. If you have more questions, be sure stop by our offices to receive answers from our University Kia Huntsville team.
More Information about Leasing!
Additional Vehicle Information
Current Inventory
- Market Price
- $31,987
- Dealer Doc Fee
- +$799
- University Kia Price
- $32,786
Description
Discover the exceptional value and versatility of this 2025 Kia Sorento S. With its impressive list of premium features, this SUV offers an unbeatable combination of style,…Discover the exceptional value and versatility of this 2025 Kia Sorento S. With its impressive list of premium features, this SUV offers an unbeatable combination of style, comfort, and advanced technology.- Backup Camera- Blind Spot Monitoring- Bluetooth- Clean Carfax- Cruise Control- Forward Collision-Avoidance Assist w/ Ped Detection- Heated Seats- Lane Keeping Assist Driver Attention Warning- Leather- Multi Zone Climate Control- Navigation- Panoramic Sunroof- Rear Cross-Traffic Collision-Avoidance Assist- Steering Wheel Audio Controls- Third Row SeatsThe Sorento S delivers exceptional performance with its 2.5L I4 DGI DOHC 16V engine, providing an impressive 191 horsepower. Pair that with the smooth-shifting 8-Speed Automatic transmission and Front-Wheel Drive, and you have a SUV that's both powerful and efficient, earning an EPA-estimated 23 MPG in the city and 31 MPG on the highway.Beyond the impressive powertrain, the Sorento S is packed with an array of premium features that elevate the driving experience. The Panoramic Sunroof floods the cabin with natural light, while the Leather-wrapped steering wheel and heated front seats provide a luxurious touch. Advanced safety technologies like Forward Collision-Avoidance Assist, Lane Keeping Assist, and Blind Spot Monitoring offer added peace of mind.With seating for up to seven and generous cargo space, the Sorento S is the perfect companion for your family's adventures. Whether you're embarking on a road trip or navigating the daily commute, this versatile SUV delivers the perfect balance of performance, technology, and style.We value and appreciate our customers! Take the next step in getting a vehicle you will love and contact one of our friendly product specialists! We want you to have an awesome purchase experience! We can be reached at 256-690-2275.(more)| Mileage | 8,096 |
| Trim | S |
| Stock # | SG397722 |
| VIN | 5XYRL4JC9SG397722 |
| Exterior Color | Ebony Black |
| Interior Color | Black |
| Drivetrain | FWD |
Disclaimer
*At University Kia, we are committed to transparent pricing. The advertised University Kia Price is the total price for the vehicle and includes our $799.00 documentation fee. The University Kia Price excludes only government-mandated taxes, title, registration, and license fees.
While every effort is made to ensure the accuracy of the information on this site, errors can occur. All offers are with approved credit; actual terms and rates may vary based on creditworthiness. Monthly payments provided on this site are estimates only and do not constitute a financing offer. All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices and manufacturer incentives shown above are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice.
EPA mileage estimates are based on the most current model year information available, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.
While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.
Crash-Test Ratings
2025 Kia Sorento SUV FWD
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Green Score
EPA Green Score
( California LEV-III SULEV30
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
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Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
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6
1
6
|
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Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
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5
1
5
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Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
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N/A |
EPA Green Score
( Federal Tier 3 Bin 30
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
6
1
6
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
5
1
5
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
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N/A |
- Features
- Specs
Features
Features
- Safety
- Technology
- Mechanical
- Exterior
- Comfort
- Interior
Safety
Safety
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Driver attention alert system | |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection, intersection/junction turn |
| Lane keeping assist | |
| Check rear seat reminder | |
| Automatic emergency braking | rear, front pedestrian, front, intersection/junction turn, intersection/junction cross |
| Vehicle exit safety system | |
| Lane keeping assist with blind spot integration | |
| Traffic sign recognition | adaptive speed limiting |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Impact sensor | door unlock |
| Camera system | rearview |
| Parking sensors | rear, front |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front, rear |
| Knee airbags | driver |
| Front airbags | dual |
| Side curtain airbags | front, third row, rear |
Security
| Anti-theft system | alarm, vehicle immobilizer |
| Power door locks | anti-lockout, auto-locking |
Mirrors
| Side mirrors | integrated turn signals, heated |
| Side mirror adjustments | power, manual folding |
Technology
Audio System
| Radio | voice operated, touch screen display, AM/FM, HD radio |
| Auxiliary audio input | Bluetooth, jack, USB, iPod/iPhone |
| Antenna type | diversity, mast |
| Total speakers | 6 |
| Radio data system | |
| Speed sensitive volume control | |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Wi-Fi | hotspot |
| Smart device app function | vehicle location, maintenance status, lock operation, horn/light operation, maintenance scheduling |
| Driver assistance app | roadside assistance |
| Smart device app compatibility | Kia Access |
| Navigation system | over-the-air map updates (OTA), hard drive, touch screen display, voice operated |
| Wireless data link | Bluetooth |
| Hands-free phone call integration | voice operated |
| Navigation data | real time traffic |
In Car Entertainment
| Connected in-car apps | Google POIs, Google search |
| Infotainment screen size | 12.3 in. |
| Smartphone integration | wireless Apple CarPlay, wireless Android Auto |
| Infotainment | Kia Connect |
Instrumentation
| Instrument cluster screen size | 4 in. |
| Warnings and reminders | low oil pressure, low fuel level, low washer fluid, maintenance due |
| Clock | |
| Gauge | tachometer |
| Compass | |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Mechanical
Drivetrain
| Drive mode selector | |
| Axle ratio | 3.80 |
Engine
| Auto start/stop | |
| Battery saver | |
| Alternator | 150 amps |
| Battery | maintenance-free |
Stability and Traction
| Off-road driving assist | hill descent |
| Stability control | |
| Traction control | |
| Hill holder control |
Brakes
| Rear brake type | ventilated disc |
| Rear brake diameter | 12.0 |
| Front brake diameter | 12.8 |
| Front brake type | ventilated disc |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Power brakes | |
| Electronic parking brake | auto off |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | independent |
| Front struts | MacPherson |
| Rear suspension type | multi-link |
| Rear spring type | coil |
| Front stabilizer bar | |
| Rear stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Rear shock type | gas |
| Front shock type | gas |
Exterior
Lights
| Daytime running lights | LED |
| Front fog lights | LED |
| Headlights | auto high beam dimmer, LED, auto delay off, auto on/off |
Exterior Features
| Exhaust | hidden |
| Rear trunk/liftgate | liftgate |
| Front bumper color | body-color |
| Mirror color | body-color |
| Door handle color | body-color |
| Rear spoiler | roofline |
| Grille color | black |
| Exhaust tip color | stainless steel |
| Rear bumper color | body-color |
| Fender lip moldings | black |
| Rear spoiler color | black |
| Window trim | chrome |
| Rocker panel color | black |
Roof
| Roof rails | aluminum |
Tires and Rims
| Spare tire size | temporary |
| Tire type | all season |
| Spare tire mount location | underbody |
| Spare wheel type | steel |
| Tire Pressure Monitoring System | |
| Wheels | painted aluminum alloy |
Windows
| Rear wiper | intermittent, with washer |
| Liftgate window | fixed |
| Window defogger | rear |
| Front wipers | variable intermittent |
| Power windows | safety reverse |
| Rear privacy glass | |
| Solar-tinted glass | front |
| Tinted glass | windshield |
| Laminated glass | acoustic windshield |
Comfort
Comfort Features
| Center console trim | metallic |
| Shift knob trim | leather |
| Steering wheel trim | leather |
| Interior accents | metallic-tone |
| Armrests | rear folding, rear center with cupholders |
| Floor material | carpet |
Convenience Features
| Wireless charging station | front |
| Adaptive stop and go cruise control | semi-automatic |
| Autonomous lane guidance | lane centering |
| Autonomous navigation following | highway |
| Power outlet(s) | USB front, USB rear, USB third row, 12V cargo area, 12V rear, 12V front |
| Power steering | electric, |
| Cupholders | front, rear |
| Steering wheel | tilt and telescopic |
| Adaptive cruise control | |
| One-touch windows | 1 |
| Reading lights | front, rear |
| Easy entry | manual rear seat, power driver seat |
| Cargo area light | |
| Multi-function remote | panic alarm, proximity entry system, trunk release |
| Power windows | lockout button |
| Courtesy lights | door |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, voice control |
| Rearview mirror | manual day/night |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | rear, front |
| Remote engine start/cabin preconditioning | |
| Center console | front console with armrest and storage |
| Storage | front seatback, dual level cargo area, cargo tie-down anchors and hooks, sunglasses holder, door pockets |
| Ambient lighting |
Air Conditioning
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear vents | second row |
| Air filtration |
Interior
Seats
| Driver seat power adjustments | height, 10, lumbar, reclining |
| Third row manual adjustments | reclining |
| Third row headrests | 2, adjustable |
| Passenger seat | heated |
| Driver seat | heated |
| Rear headrests | 3, adjustable |
| Passenger seat manual adjustments | 4, reclining |
| Front headrests | 2, adjustable |
| Third row seat type | 50-50 split bench |
| Front seat type | bucket |
| Upholstery | leatherette |
| Rear seat type | 40-60 split bench |
| Rear seat folding | one-touch fold flat |
| Third row seat folding | split, flat |
| Rear seat | sliding |
Seatbelts
| Seatbelt pretensioners | front |
| Seatbelt force limiters | front |
| Seatbelt warning sensor | front |
| Third row seatbelts | 3-point |
| Emergency locking retractors | driver |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Steering
| Steering ratio | 13.73 |
| Turns lock-to-lock | 2.6 |
Specs
Specs
Drive Type
| Drive Type | FWD |
Seating
| Standard Seating | 7 |
| Max Seating | 7 |
| Head Room (front) | 40.3 in |
| Head Room (rear) | 39.1 in |
| Hip Room (front) | 55.6 in |
| Hip Room (rear) | 55.1 in |
| Shoulder Room (front) | 59.1 in |
| Shoulder Room (rear) | 58.1 in |
| Leg Room (front) | 41.4 in |
| Leg Room (rear) | 41.7 in |
| Seating Rows | 3 |
| Head Room (third row) | 36.8 in |
| Hip Room (third row) | 42.5 in |
| Shoulder Room (third row) | 53 in |
| Leg Room (third row) | 29.6 in |
Measurements of Size & Shape
| Length | 189.6 in |
| Width | 74.8 in |
| Width (without mirrors) | 74.8 in |
| Height | 66.9 in |
| Wheelbase | 110.8 in |
| Ground Clearance | 6.9 in |
| Angle of Approach | 16.8 degrees |
| Angle of Departure | 22.3 degrees |
| Track Width (front) | 64.8 in |
| Track Width (rear) | 65.2 in |
Measurements of Weight
| Gross Vehicle Weight Rating | 5401 lbs |
| Gross Vehicle Weight Range | 5001-6000 lbs |
| Curb Weight | 3898 lbs |
| Max Towing Capacity | 2000 lbs |
Truck Specifications
| Max Payload | 1503 lbs |
Interior Dimensions
| Cargo Volume | 12.6 cu ft |
| Interior Volume | 121.3 cu ft |
| Passenger Volume | 105.3 cu ft |
| Cargo Volume (rear seats down) | 75.5 cu ft |
| Cargo Volume (third row down) | 45 cu ft |
Performance Specifications
| Turning Circle | 38 ft |
Fuel Tanks
| Fuel Capacity | 17.7 Gallons |
Wheels and Tires
| Front Tire Type | 235/60R18 |
| Front Wheel Diameter | 18.0 x 7.5 in |
| Rear Tire Type | 235/60R18 |
| Rear Wheel Diameter | 18.0 x 7.5 in |
Dealership Information
Testimonials
“ Had two separate engine issues with my son’s 2014 Optima and my personal 2013 Optima SXL. Was assigned a service tech that wasn’t really making a whole lot of sense and that’s when Ayanna Age- Harville (aka Yan) stepped in and handled both issues! She was AMAZING throughout the whole process of KIA replacing both engines! She kept me updated every step of the way! She loves her customers and truly cares about them. Now don’t go acting like a fool though bc she ain’t bout that drama. Best service rep I have dealt with by far!!! Go see her! ”
“ If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature. ”
“ Fast, friendly, and incredibly skilled. Ayanna handled my car issue like it was nothing. Highly recommend her to anyone who wants dependable service. ”
“ Ayanna in the service department is truly a lifesaver. I came in stressed about my car, and she treated me with so much patience and kindness. She explained everything clearly, kept me updated, and made the whole experience feel easy. You can tell she genuinely cares about people, not just cars. I’ll always ask for her from now on. ”
“ I had the best experience at Kia thanks to Ayanna in the service department. From the moment I walked in, she made me feel taken care of. She listened, understood my concerns, and handled everything quickly and professionally. ”
“ Huge shoutout to Ayanna in the service department ! She’s fast, friendly, and knows exactly what she’s doing. She made the whole service process smooth and stress‑free. If you’re going to Kia for anything, ask for her. You’ll be glad you did. ”
“ Mrs Ayanna is hands down the BEST service advisor! She will have you in and out! She is very efficient with her work! Keeps her customers updated on their vehicles while they are back in the shop! No complaints this way! ”
“ Ayanna is the best at what she does, I only wanted her to be my service advisor. She made me feel like family every time I came in, shes one of a kind. All I have to say is huntsville you better be good to her ”
“ Ayanna Harville is the best service advisor i have ever delt with at a dealership, she will take care of everything and treat you like family ”
“ I had a great experience with Ayanna Age-Harville as my service advisor. She was professional, helpful, and made the entire process smooth and stress-free. I would definitely return and recommend her to others for service needs. ”
“ I had an excellent experience with Ayanna Age my service advisor. She was attentive, professional, and made everything easy from start to finish. I truly appreciated her great customer service and support throughout the process. ”
“ Ayanna - Age Harville Ms Yan if I could give her all the stars in the sky I would she’s such a delight..She helped me in Tuscaloosa @ Julio Jones Kia I hated to see her leave she became family to me that same day to have her on yall team is a blessing because she really loves what she does and it’s done from the heart .. We miss you here Yan Yan 🫶🏾🥰 ”
“ My experience wasn't at this KIA dealership it was where I met AYANA with another KIA dealership and when I met her she immediately took to me as if we've known each other for years and we bonded whenever my car KIA FORTE needed any services she made sure I got the call to remind me plus she took care of me as a customer would want to be treated with a smile a wonderful personality and good conversation I want everyone to know that AYANA is the best!! ”
“ I had a very good experience with Ayanna Age-Harville as my service advisor. She was friendly, professional, and made sure everything was handled efficiently from beginning to end. The process was seamless and easy, with no stress at all. ”
“ I had a really positive experience with Ayanna Age-Harville as my service advisor. She was courteous, professional, and made sure everything was taken care of without any stress or confusion. The entire process was quick, smooth, and well managed. ”
“ Ayanna Harville took great care of my needs with her positive attitude and welcoming spirit i really did feel heard ”
“ I literally follow Ayanna to whichever Kia she goes to. She always make sure that her customers leave happy!! I'm always going to give her 10000000000 stars!!! Tell her that I sent you! ”
“ Penelope Morris was a great help ”
“ The salesman Anthony Sexton is amazing! Also the guy with the fantastic Puerto Rican haircut in finance was truly a pleasure to work with! ”
“ Penelope give great service, 10 out of 10 recommendation! ”
“ The dealership was very kind and the staff was very knowledgeable and professional and kept me informed of everything that was going on while my car was getting serviced! ”
“ Highly recommend Kia for an amazing car salesman team for my adult son whom we were approved same day. ”
“ I had to take my Kia Soul to the Kia dealership here in Huntsville, Sharon was my service advisor and she did a great job of taking care of all my issues with the car.I didn't buy this car from the Kia dealership but she went out of her way to take care of my recall , she kept me updated on what was going on while my car was there and she was a able to get me a loaner car till my car was fixed.If you are having any issues with your kia take it to the dealership here in Huntsville and ask for Sharon and she will do everything she can to help you out ”
“ I came in with a set price in mind and said what can you do for me? Faith (what a lovely name for a lovely lady) was a bright and refreshing and ready to help. I gave her a little faith and she really did her thing to get me EXACTLY what I asked for! So go on down and be sure to speak with Faith she will get you right! ”
“ Very helpful and precise! ”
“ great customer service and super helpful! ”
“ Anthony was a great service advisor! ”
“ ⭐⭐⭐⭐⭐ I had an amazing experience at University Kia! From start to finish, the service was exceptional. Ayanna “Yan” was incredibly thorough, relatable, knowledgeable, and professional throughout the entire process. She took the time to answer all of my questions, concerns and explained the process to make sure I felt comfortable and informed every step of the way. Her attention to detail, patience, and genuine commitment to customer satisfaction truly sets her apart. If you’re looking for outstanding customer service, I highly recommend asking for Yan at University Kia. Thank you for going above and beyond Ayanna! ”
“ I had an outstanding experience with the service department. Ayanna, Ant F., and Ernesto were professional, friendly, and kept me informed throughout the entire process. They took the time to explain the work that needed to be done, answered all of my questions, and completed the service in a timely manner. I appreciated their attention to detail and commitment to customer satisfaction. My vehicle was returned clean and running great. It's refreshing to receive such excellent customer service, and I will definitely return for future maintenance and repairs. Highly recommended!" 10/10 across the board!!!!!!!!! ”
“ Come See Ayanna “Yan” @ THE BEST SERVICE DEPT @ UNIVERSITY KIA…. She is The Best and University Kia The BEST ”
“ Penny and porshe were amazing and great to work with ”
“ Porshe was absolutely amazing, very patient and extremely informative with my car needs. Carl Anthony was a spectacular sales person. Him and Lindsey went above and beyond to get me the car of my dreams. This car is pure luxury. Thank you so much. ”
“ It’s great they got me a great deal, wade is a great person to talk to to get a car ”
“ I love the customer service ; everyone is so polite and welcoming. ”
“ AMAZING customer Service! Faith and Porshe were a joy to work with! Very knowledgeable and made the entire car buying process a breeze! ”
“ I was in need of a car within a very short period of time. Thanks to Bradley being knowledgeable and very professional he found me what I wanted. He answered all my questions and when he was needed he politely passed me off to Porshe. Porshe was down to earth and patient. She made me feel like I knew her for years. My whole experience was easy, fast, and very organized. I would recommend them to everyone. ”
“ The team was patient and amazing. My first Kia and they took the time to help me get exactly what I wanted . Isiah was personable and professional , I didn’t feel any pressure to buy just anything he took his time making feel comfortable while explaining every step and every feature. A pleasant experience ! Thank you KIATeam ! ”
“ Great service and Penelope is always amazing! ”
“ They went over and beyond Truly blessed Allowed to use loaner car 🚘 had no warranty They deeply evaluate my engine on Kia Sportage 2023 All was fix Thankful 💙💙💙🙌🏾 ”
“ Everyone was great to work with! ”
“ High pressure old school sales tactics. They just start driving away with you in the car! ”
“ I initially had a positive experience with University Kia when I brought in my 2018 Honda Odyssey for a check engine light diagnosis through my Assurant extended warranty. My service advisor, Anthony, was friendly and helpful during the intake process. The dealership even assisted us in obtaining a rental vehicle through Enterprise when we encountered issues, and I appreciated that effort. Unfortunately, my experience took a dramatic turn on the day I attempted to have my vehicle transferred to a Honda dealership after being informed that the repair was actually covered under Honda’s warranty rather than my extended warranty. Anthony informed me that Honda would need to handle the repair, which I completely understood and immediately began coordinating. The problem arose when University Kia refused to release my vehicle due to what they claimed was an unresolved Enterprise rental issue. After contacting Enterprise myself, I confirmed that the rental was being billed directly to my debit card, and I immediately relayed that information back to the dealership. I was repeatedly told it would take “just five more minutes” to send me my invoice so the vehicle could be released. As time passed, the situation became increasingly frustrating. The Honda dealership was ready to pick up my vehicle and potentially complete the repair that same day, but University Kia continued to delay the release. Multiple follow-up calls resulted in either being hung up on or having my calls declined. The only way I was able to reach someone was by calling anonymously. What concerns me most is the lack of communication and professionalism. Despite providing proof that the rental vehicle was my responsibility and not University Kia’s financial obligation, I was still unable to get a clear explanation or timely resolution. I ultimately had to escalate the matter, request management involvement, and send a detailed complaint to the service manager. While the initial customer service was pleasant, the way this situation was handled on the day of vehicle release was extremely disappointing. Better communication, accountability, and customer service could have prevented hours of unnecessary stress and frustration. Based on my experience, I cannot recommend this service department. ”
1. When engaged, Forward Collision-Avoidance Assist- Junction Turning is not a substitute for safe driving and may not detect all objects in front of vehicle. Always drive safely and use caution.
2. When engaged, Blind-Spot Collision-Avoidance Assist-Parallel Exit is a supplemental system that cannot be solely relied upon. It is the driver's responsibility to safely maneuver their vehicle. Always drive safely and obey all traffic laws.
3. When engaged, Lane Departure Warning is not a substitute for safe driving and may not detect all objects around the vehicle. Always drive safely and use caution.
4. When engaged, Lane Following Assist is not a substitute for safe driving and may not detect all objects around the vehicle. Always drive safely and use caution.
5. Towing requires additional equipment. See Owner’s Manual for towing instructions. Always use caution while towing.
6. EPA fuel economy estimates. Actual mileage will vary with options, driving conditions, driving habits, and your vehicle’s condition.
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“ If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature. ”