Close University Kia Community Involvement in Huntsville, AL
Whether you are purchasing a Sportage, Telluride, or Carnival, it’s important to work with a dealership that has a proven history of consistently outstanding service. Our team exemplifies those values with our high standards of customer care, not to mention our longstanding support of the northern Alabama area. When you trust your business to us at University Kia Huntsville, you will be rewarded with an ongoing relationship that doesn’t end when you drive away in the car of your dreams.
Huntsville Community Involvement
We have been serving the residents of Huntsville for more than 30 years, and this partnership isn’t limited to providing your favorite Kia models. To celebrate community members with special needs, we work with Tim Tebow’s Night to Shine, which hosts fun red carpet events for guests with disabilities. Business and entrepreneurship is a cornerstone of Huntsville’s culture, and we partner with 100 Black Men of America and National Coalition of Black Women to make sure that all young people have access to mentorship and other important services. Another way that we honor students and teachers is through our support of Alabama A&M University. On the local level, we value our work with Huntsville’s churches, schools, and foster care system.
Exceptional Service
If you’re looking for proof of our sales expertise, you will be impressed to learn that we have earned an A+ rating from the Better Business Bureau. To achieve this honor, we have committed to maintaining open and transparent communication with our customers. This means that every part of the sales process, from the quality of our vehicles to the details of the financing paperwork, is an open book. You won’t find yourself feeling pressured or unable to get in touch with us. Our reputation for honesty, responsiveness, and affordability is also represented by our high Google ratings. Before your next trip to Monte Sano State Park, browse reviews and testimonials from our satisfied customers for a sneak peek of the incredible service you will receive.
Affordable Kia Inventory
To accomplish our goal of helping every customer find a car that suits their specific needs, we have finance options to suit a wide range of budgets. As the largest value Kia dealer in Alabama, we pride ourselves on the variety of high-quality Kia models in our inventory. Whether you are interested in a certified pre-owned vehicle or an up-to-date car from the current year’s lineup, your options won’t be limited. You can even increase your purchasing power by selling us your old vehicle, since we offer competitive trade-in rates that can be applied to your next car. If you are a military member, firefighter, police officer, first responder, frontline healthcare worker, or school employee1, our team at University Kia Huntsville would be proud to add our Everyday Heroes discount!
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Testimonials
“ Our Sales Rep Wade Caldwell was very helpful. Thank You for your help. He helped us trade in a older vehicle and lease a Kia Sportage within our budget. Thank you again for your help. ”
“ I would like to Welcome Ayanna Harville to University Kia. Stop by and See our Very Own Experienced Advisor♥️♥️♥️💙 YAN IS THE BEST ”
“ Go to University Kia and see Ayanna “Yan” in the service department….. You will be happy you did. ”
“ University Kia Just Got the #1 Service Advisor…. Send Yan Harville the very Best …. We Love ❤️ and Miss You ”
“ Ayanna Age Harville did an amazing job assisting me during my service appointment go see her at UNIVERSITY KIA ”
“ Yan Age Harville has ARRIVED AT UNIVERSITY KIA GO SEE HER AND THE BEST SERVICE DEPARTMENT KIA HAS IN THE STATE OF ALABAMA ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ”
“ Drove to Huntsville just to service with my Lady Yan Harville. University is my new service department. I will be back … Blessings to you Yan ”
“ I can’t say enough about how I miss you . Ms. Yan was my advisor for over 3 years. I will be coming to Huntsville for service. She truly cares about her customers. Top service ”
“ I met Yan Harville at Julio Jones and she has serviced 3 Kia’s for my family. She is THE BEST SEE YOU SOON IN HUNTSVILLE ❤️ ”
“ Great place to shop for a vehicle. ”
“ Ayanna provides great service. ”
“ Go see Ayanna in the service department! She is amazing, friendly, professional, and always keeps you informed. She made the entire service experience easy and stress-free. Outstanding customer service! ”
“ Five stars for Ayanna in the service department! She was attentive, helpful, and made sure everything was handled quickly and efficiently. Her communication was excellent, and she made the whole experience much easier than expected. If you're bringing your vehicle in for service, I highly recommend working with Ayanna . ”
“ Had a great experience with Ayanna in the service department. She was super helpful, kept me updated, and made the whole process easy. It's not often you get customer service this good. Definitely ask for Ayanna if you need service! ”
“ If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature. ”
“ Had two separate engine issues with my son’s 2014 Optima and my personal 2013 Optima SXL. Was assigned a service tech that wasn’t really making a whole lot of sense and that’s when Ayanna Age- Harville (aka Yan) stepped in and handled both issues! She was AMAZING throughout the whole process of KIA replacing both engines! She kept me updated every step of the way! She loves her customers and truly cares about them. Now don’t go acting like a fool though bc she ain’t bout that drama. Best service rep I have dealt with by far!!! Go see her! ”
“ If your car needs help, Ayanna is the one to call. She’s fast, friendly, and knows cars like it’s second nature. ”
“ Fast, friendly, and incredibly skilled. Ayanna handled my car issue like it was nothing. Highly recommend her to anyone who wants dependable service. ”
“ Ayanna in the service department is truly a lifesaver. I came in stressed about my car, and she treated me with so much patience and kindness. She explained everything clearly, kept me updated, and made the whole experience feel easy. You can tell she genuinely cares about people, not just cars. I’ll always ask for her from now on. ”
“ I had the best experience at Kia thanks to Ayanna in the service department. From the moment I walked in, she made me feel taken care of. She listened, understood my concerns, and handled everything quickly and professionally. ”
“ Huge shoutout to Ayanna in the service department ! She’s fast, friendly, and knows exactly what she’s doing. She made the whole service process smooth and stress‑free. If you’re going to Kia for anything, ask for her. You’ll be glad you did. ”
“ Mrs Ayanna is hands down the BEST service advisor! She will have you in and out! She is very efficient with her work! Keeps her customers updated on their vehicles while they are back in the shop! No complaints this way! ”
“ Ayanna is the best at what she does, I only wanted her to be my service advisor. She made me feel like family every time I came in, shes one of a kind. All I have to say is huntsville you better be good to her ”
“ Ayanna Harville is the best service advisor i have ever delt with at a dealership, she will take care of everything and treat you like family ”
“ I had a great experience with Ayanna Age-Harville as my service advisor. She was professional, helpful, and made the entire process smooth and stress-free. I would definitely return and recommend her to others for service needs. ”
“ I had an excellent experience with Ayanna Age my service advisor. She was attentive, professional, and made everything easy from start to finish. I truly appreciated her great customer service and support throughout the process. ”
“ Ayanna - Age Harville Ms Yan if I could give her all the stars in the sky I would she’s such a delight..She helped me in Tuscaloosa @ Julio Jones Kia I hated to see her leave she became family to me that same day to have her on yall team is a blessing because she really loves what she does and it’s done from the heart .. We miss you here Yan Yan 🫶🏾🥰 ”
“ My experience wasn't at this KIA dealership it was where I met AYANA with another KIA dealership and when I met her she immediately took to me as if we've known each other for years and we bonded whenever my car KIA FORTE needed any services she made sure I got the call to remind me plus she took care of me as a customer would want to be treated with a smile a wonderful personality and good conversation I want everyone to know that AYANA is the best!! ”
“ I had a very good experience with Ayanna Age-Harville as my service advisor. She was friendly, professional, and made sure everything was handled efficiently from beginning to end. The process was seamless and easy, with no stress at all. ”
“ I had a really positive experience with Ayanna Age-Harville as my service advisor. She was courteous, professional, and made sure everything was taken care of without any stress or confusion. The entire process was quick, smooth, and well managed. ”
“ Ayanna Harville took great care of my needs with her positive attitude and welcoming spirit i really did feel heard ”
“ I literally follow Ayanna to whichever Kia she goes to. She always make sure that her customers leave happy!! I'm always going to give her 10000000000 stars!!! Tell her that I sent you! ”
“ Penelope Morris was a great help ”
“ The salesman Anthony Sexton is amazing! Also the guy with the fantastic Puerto Rican haircut in finance was truly a pleasure to work with! ”
“ Penelope give great service, 10 out of 10 recommendation! ”
“ The dealership was very kind and the staff was very knowledgeable and professional and kept me informed of everything that was going on while my car was getting serviced! ”
“ Highly recommend Kia for an amazing car salesman team for my adult son whom we were approved same day. ”
“ I had to take my Kia Soul to the Kia dealership here in Huntsville, Sharon was my service advisor and she did a great job of taking care of all my issues with the car.I didn't buy this car from the Kia dealership but she went out of her way to take care of my recall , she kept me updated on what was going on while my car was there and she was a able to get me a loaner car till my car was fixed.If you are having any issues with your kia take it to the dealership here in Huntsville and ask for Sharon and she will do everything she can to help you out ”
“ I came in with a set price in mind and said what can you do for me? Faith (what a lovely name for a lovely lady) was a bright and refreshing and ready to help. I gave her a little faith and she really did her thing to get me EXACTLY what I asked for! So go on down and be sure to speak with Faith she will get you right! ”
“ Very helpful and precise! ”
“ great customer service and super helpful! ”
“ Anthony was a great service advisor! ”
“ ⭐⭐⭐⭐⭐ I had an amazing experience at University Kia! From start to finish, the service was exceptional. Ayanna “Yan” was incredibly thorough, relatable, knowledgeable, and professional throughout the entire process. She took the time to answer all of my questions, concerns and explained the process to make sure I felt comfortable and informed every step of the way. Her attention to detail, patience, and genuine commitment to customer satisfaction truly sets her apart. If you’re looking for outstanding customer service, I highly recommend asking for Yan at University Kia. Thank you for going above and beyond Ayanna! ”
“ I had an outstanding experience with the service department. Ayanna, Ant F., and Ernesto were professional, friendly, and kept me informed throughout the entire process. They took the time to explain the work that needed to be done, answered all of my questions, and completed the service in a timely manner. I appreciated their attention to detail and commitment to customer satisfaction. My vehicle was returned clean and running great. It's refreshing to receive such excellent customer service, and I will definitely return for future maintenance and repairs. Highly recommended!" 10/10 across the board!!!!!!!!! ”
“ High pressure old school sales tactics. They just start driving away with you in the car! ”
“ I initially had a positive experience with University Kia when I brought in my 2018 Honda Odyssey for a check engine light diagnosis through my Assurant extended warranty. My service advisor, Anthony, was friendly and helpful during the intake process. The dealership even assisted us in obtaining a rental vehicle through Enterprise when we encountered issues, and I appreciated that effort. Unfortunately, my experience took a dramatic turn on the day I attempted to have my vehicle transferred to a Honda dealership after being informed that the repair was actually covered under Honda’s warranty rather than my extended warranty. Anthony informed me that Honda would need to handle the repair, which I completely understood and immediately began coordinating. The problem arose when University Kia refused to release my vehicle due to what they claimed was an unresolved Enterprise rental issue. After contacting Enterprise myself, I confirmed that the rental was being billed directly to my debit card, and I immediately relayed that information back to the dealership. I was repeatedly told it would take “just five more minutes” to send me my invoice so the vehicle could be released. As time passed, the situation became increasingly frustrating. The Honda dealership was ready to pick up my vehicle and potentially complete the repair that same day, but University Kia continued to delay the release. Multiple follow-up calls resulted in either being hung up on or having my calls declined. The only way I was able to reach someone was by calling anonymously. What concerns me most is the lack of communication and professionalism. Despite providing proof that the rental vehicle was my responsibility and not University Kia’s financial obligation, I was still unable to get a clear explanation or timely resolution. I ultimately had to escalate the matter, request management involvement, and send a detailed complaint to the service manager. While the initial customer service was pleasant, the way this situation was handled on the day of vehicle release was extremely disappointing. Better communication, accountability, and customer service could have prevented hours of unnecessary stress and frustration. Based on my experience, I cannot recommend this service department. ”
1. Valid I.D. required. See dealer for details.
“ I had a great experience at Kia and want to thank Ayanna, my Service Advisor, and Sharon, the Assistant Manager, for all of their help. They kept me informed, answered my questions, and made sure everything was taken care of throughout the process. Their professionalism and customer service were outstanding, and they made a stressful situation much easier. I highly recommend Ayanna, Sharon, and the entire Kia staff. Thank you all for your help and support! ”