FINANCE DEPARTMENT

“ ” Nothing but good things to say about Faith and Michael. Answered all our questions and provided excellent service on the purchase of our vehicle. Thank you!

“ ” Love University Kia. This is our 2 vehicle we have purchased from them

“ ” Amazing experience. Came in for a recall part and ended up trading in my Telluride for a new Carnival. Steven Little was professional and knowledgeable and made it an enjoyable experience. Charles was great with the financing, he was kind and efficient. Penelope was the last person to help us...

“ ” Review Update I wanted to provide an update to my original review. After continuing to experience issues with my vehicle and being unable to reach anyone by phone despite several attempts, I ultimately returned to the dealership in person. During that visit, I was assisted by Tre, and the...

“ ” Ayanna was fantastic! She helped us turn around what could have been a really bad day. She helped get us get to the Space and Rocket Center and continue on with our trip. Thank you for a fantastic service experience!

“ ” Very cool people working there. Thanks again Fortune!!

“ ” Great amazing people. Top-tier service. Evan Ward was AMAZING!!

“ ” I got an oil change today and the kindest and sweetest man named Anthony helped me. He applied the Kia complimentary oil change for my newer car, which I wasn’t aware existed. I offered to tip him for his help but he wouldn’t accept it. It was the best oil change experience I’ve ever had. He...

“ ” I love my Father’s Day gift. my new toy 2026 Kia K4 GT Line Hatchback. The process was smooth the atmosphere was a vibe

“ ” Yan is the best service advisor i experienced so far. her attention to detail and customer service is top notch quality. i would definitely recommend her

“ ” Wade and Porshe were so awesome in my Kia Sorrento! They were so helpful and approachable with any questions I had - they checked in with me after I purchased my vehicle and made sure I was taken care of! They were both so kind and made me excited about my purchase!

“ ” Ayanna is amazing! Great service and an even better staff. Hoping to see Ayanna at University Kia again soon!!!

“ ” I got my car serviced by Ayanna when she was at another Kia location and I will say she is top tier. I will be coming to university Kia to continue to let her service my car. 1000/10 Go see Yan.

“ ” Ayanna demonstrated professionalism and clear communication throughout my service visit.

“ ” Ayanna was amazing! Best service experience I’ve had in a long time. She kept me updated and made everything easy.

“ ” Service was handed promptly and professionally. Ayanna was exceptional.

“ ” Highly professional experience. I recommend speaking with Ayanna in the service department for exceptional assistance.She was very patient and took her time to fill all my needs!!

“ ” Professional and reliable service. Ayanna ensured everything was handled smoothly.She went above and beyond to make sure i was a satisfied customer and her service is greatly appreciated!!

“ ” Excellent support from Ayanna in the service department. Highly commendable.She made sure i was kept updated regarding my vehicle and had great customer service skills!

“ ” From choosing a car to test drive to driving off the lot with a brand new car, our experience was FANTASTIC!!! Very appreciative of our salesperson, Steven Little. I met with him on a Thursday to initiate a conversation about buying a new car for my wife as a surprise. He answered all the questions...

“ ” I came in to Kia dealership to get my 2027 Telluride serviced for a new tire and while doing so I spoke to an employee, Sam, about my outstanding car part. She was not helpful, and was quite rude. However, Ayanna and Stacey were very kind, patient, helpful, and their customer service was more than...

“ ” Excellent service. Ayanna in the service department was professional, efficient, and very helpful!

“ ” Welcome Yan Harvile to University Kia She is just what our team needed. #1 Service Team

“ ” Got my brand new 2026 Sorento under the most recent upside down promotion. Faith was amazing and i got a great deal on my vehicle. I got the color and all the features I wanted. Andrew, Faith and Porsha make an amazing team and i am still super satisfied with my purchase.

“ ” Welcome to university Kia Ms Yan

“ ” Yan was an amazing service advisor at University Kia Huntsville. She took exceptional care of my Kia K5 from the moment I arrived. She explained everything clearly, kept me updated throughout the service, and made sure my car was handled with real attention and care. It’s rare to find someone who...

“ ” Porshe and Darrius Were AMAZING!! 10/10 experience

“ ” I had a great experience at Kia and want to thank Ayanna, my Service Advisor, and Sharon, the Assistant Manager, for all of their help. They kept me informed, answered my questions, and made sure everything was taken care of throughout the process. Their professionalism and customer service were...

“ ” Our Sales Rep Wade Caldwell was very helpful. Thank You for your help. He helped us trade in a older vehicle and lease a Kia Sportage within our budget. Thank you again for your help.

“ ” I would like to Welcome Ayanna Harville to University Kia. Stop by and See our Very Own Experienced Advisor♥️♥️♥️💙 YAN IS THE BEST

“ ” Go to University Kia and see Ayanna “Yan” in the service department….. You will be happy you did.

“ ” University Kia Just Got the #1 Service Advisor…. Send Yan Harville the very Best …. We Love ❤️ and Miss You

“ ” Ayanna Age Harville did an amazing job assisting me during my service appointment go see her at UNIVERSITY KIA

“ ” Yan Age Harville has ARRIVED AT UNIVERSITY KIA GO SEE HER AND THE BEST SERVICE DEPARTMENT KIA HAS IN THE STATE OF ALABAMA ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

“ ” Drove to Huntsville just to service with my Lady Yan Harville. University is my new service department. I will be back … Blessings to you Yan

“ ” I can’t say enough about how I miss you . Ms. Yan was my advisor for over 3 years. I will be coming to Huntsville for service. She truly cares about her customers. Top service

“ ” I met Yan Harville at Julio Jones and she has serviced 3 Kia’s for my family. She is THE BEST SEE YOU SOON IN HUNTSVILLE ❤️

“ ” Great place to shop for a vehicle.

“ ” Ayanna provides great service.

“ ” Go see Ayanna in the service department! She is amazing, friendly, professional, and always keeps you informed. She made the entire service experience easy and stress-free. Outstanding customer service!

“ ” Worst experience today! How hard is it to give a customer the price of a vehicle? And when did buying a vehicle not come with negotiations? Definitely not giving the customer the best price or even a good price! I’ve bought multiple vehicles but have never seen a dealership that didn’t...

“ ” After getting the wining draw in the mail for their new Kia, they said they couldn’t honor it because the date passed. I guess that’s a way to draw me into a dealership. Also, Kia’s suck. My girlfriend had one and the thing had problem and problem. Pay more and get a Range Rover.

“ ” If I could give this review 0 stars I would. This is one of the worst Kia’s I have been to. I started looking for a new telluride hybrid for my family around a month ago. Drove one of their cars several times. I was given an out the door price on a white hybrid ex around two weeks ago before I...

“ ” I am extremely disappointed with my experience. Within just six months of purchasing my brand-new 2026 K5, I experienced a tire defect. I made several attempts to contact someone by phone but was unable to reach anyone for assistance. When I visited the dealership in person, I explained the...

“ ” They are so rude to you if you arnt buying a car from them. Went to pick a the 'prize' I 'won' and just because I didnt purchase a car they were so rude and abrupt with me.