FINANCE DEPARTMENT

“ ” Great customer service in the Service Department.

“ ” Absolutely the best

“ ” Our sales team was fantastic and made the whole process enjoyable.

“ ” My experience was great, Cat and Bernard were extremely helpful and made my experience easy!

“ ” Cat brown and kadence were amazing very helpful 10/10 definitely recommend

“ ” Anthony Fields was very helpful and friendly. 10/10 Service

“ ” Always a good experience with Kia. Sharon has been My service contactworking with me two or three times and I always appreciate her keeping me informed

“ ” Very welcoming

“ ” In the past 3 years of regularly scheduled maintenance, I have come to love the Service Dept at University Kia. For the first time in decades of shady practices & upselling unnecessary work at other car maker dealerships, I trust Univ Kia Service Advisors to do right by me. And their mechanics get...

“ ” Russell as the sales person and Bernett as the Business Manager were great to work with, and we left with a new car!

“ ” Excellent customer service

“ ” I HAD A GREAT EXPERIENCE WITH KIA. NOTHING BAD AT ALL TO SAY ABOUT THEM. VERY HELPFUL AND KNOWLEDGEABLE ABOUT ANYTHING I ASKED IN REGARDS TO THE VEHICLE I PURCHASED. GO SEE FAITH SHE THE GOAT!

“ ” Porshe and Moon were amazing

“ ” Overall great customer service! Kia is the best dealership in Huntsville. Arthur and his team are the best!

“ ” Great service in a timely manner. I appreciate all the people who went out of their way to assist with my request. Thank you!

“ ” I had the most excellent experience with Darrius, Theo, and Cat! This team was great and my car is adorable. I got a 2025 Kia Sportage SX Prestige all black with red interior. If I had to purchase another car this is where I would be.

“ ” I regularly visit this location for the care of my 2018 Sorrento. There has NEVER been a time that I was dissatisfied with my service. They are always cordial and engaging. I've NEVER had to return for something not done well. I recommend this Kia location without reservation to all who need to...

“ ” Customer service was well! Got a recall on my car and was able to book an appointment the same week to get it fixed ! Service center did a great job and turn around time was exceptionally fast . Thank you all !

“ ” Overall very good experience great line up of cars as well

“ ” I love Kia. Go shop with Fortune!

“ ” Very good service

“ ” Team wonderful Made me feel good about allowing them to touch my car.

“ ” Sales staff and purchase process went well. Service is terrible. (Not maintenance , that gets through pretty fast, I'm talking vehicle issues) It is University Kia's policy to hold your vehicle on-site until they diagnose your issue. Sure, makes sense, except their service department is backed up...

“ ” University Kia is very efficient and timely making a sale but service after the sale has been atrocious for me. I received call after call from 3 different people before the sale , now nothing but dead air and it appears the sales staff have no information about ANYTHING outside of sales. I've...

“ ” Took my car in for recall and they said 24-48 hours sitting here 72+ no car called Saturday they said the tech was off so they only have one person who works on cars now they cost me 65 dollars for missing my daughters speech therapy tomorrow I’m so disappointed with the service now got a call...

“ ” Please read before purchasing from this Kia dealership. I purchased my 2021 Kia Telluride from this location five years ago, and unfortunately, my negative experience began before I even finalized the purchase. During the sale, I was charged an additional $5,000 due to what was described as “high...

“ ” Don’t be fooled with their “sweepstakes winner” crap. Your scratch off number doesn’t mean crap. The numbers printed in the bottom block must match a display they have in store. They bait you with a $750 cash winner when in reality it is a $5 Walmart gift card.

“ ” I thought about this review long and hard before I decided to write something. I prayed about it and this is what I was led to say. I still purchased a car from Kia but with reluctance, I had told my father not to come here. He insisted that they would do us right. I got there at 12:30 and didn’t...

“ ” I received a flyer in the mail and I was told to come get the prize I won and they refused to give me my prize they gave me a 5 dollar walmart gift card waste of time and gas worse place to go just to trapping you in getting a car with hight interest payments